What should a homeowner look for when selecting a PCO?
A recent national study found that over 50% of homeowners take the time to check the certifications of pest control companies before hiring them. This is a great start when looking to select a PCO. You should make sure to do the following:
- Always deal with a qualified and licensed pest management company that is a member of national, state or local pest management associations.
- Ask friends and neighbors to recommend companies they have used successfully and how satisfied they were with the service.
- Check prospective choices with the local Better Business Bureau for a reliability report or to see if complaints have been filed against the company you have in mind.
- If a sizable amount of money is involved, get bids from several pest management firms.
- Don’t rush a decision. Since you are paying for professional knowledge as well as skillful application of pesticides, look for someone whose judgment you can trust.
- Before signing a contract, be sure to fully understand the nature of the pest to be exterminated, the extent of the infestation, and the work necessary to solve the problem.
- Find out if the company has liability insurance to cover any damages to your house or furnishings during treatment.
- If a guarantee is given, know what it covers, how long it lasts, what you must do to keep it in force, and what kind of continuing prevention and management are necessary.
- Buy value, not price. Beware of bargains that sound too good to be true
If you hire a PCO are you guaranteed a pest-free home?
Professional pest control companies differ in their guarantees regarding treatments. If a guarantee is given, know what it covers, how long it lasts, what you must do to keep it in force, and what kind of continuing prevention and management are necessary.
It is important that homeowners remain active participants before, during and after all pest control treatments. This type of vigilance helps the homeowner better understand their contract and possible guarantee, and better helps the PCO understand the homeowner’s expectations.